Annual Maintenance Contracts (AMC)

Our Annual Maintenance Contracts (AMC) ensure that your equipment is running at peak performance throughout the year. With a dedicated team of certified technicians, our AMC provides comprehensive coverage, including routine inspections, repairs, and optimization of your IVF equipment.

Key Benefits:

  • Regularly scheduled service visits for preventive maintenance
  • Priority response for breakdowns
  • Peace of mind with 24/7 support for urgent issues
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Ad-Hoc Breakdown Repair

For unforeseen equipment issues, we offer Ad-Hoc Breakdown Repair services. Whether your equipment is under warranty or not, we provide fast, on-demand repair services to minimize downtime and keep your clinic running smoothly. Our expert technicians are available to respond to emergencies and diagnose issues quickly, ensuring minimal disruption to your operations.

Key Benefits:

  • Rapid response time for breakdowns including video support
  • Expert diagnostics and repair services
  • Replacement parts available at competitive rates
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Preventive Maintenance (Part of the Product Purchase)

To ensure long-term reliability, all Hana Health products come with Preventive Maintenance as part of the purchase package. This service includes scheduled maintenance visits to check and optimize the performance of your equipment during the first year of ownership. By proactively maintaining your equipment, we help you avoid costly repairs and extend the lifespan of your devices.

Key Benefits:

  • Included in your product purchase at no additional cost
  • Scheduled check-ups to maintain optimal performance
  • Early detection of potential issues to prevent future breakdowns
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One Time Service

Our One-Time Service offers prompt, expert repair and maintenance support for your IVF equipment whenever unexpected issues arise. With our skilled technicians and genuine parts, we ensure minimal downtime and optimal performance Whether you need continuous support with an AMC, fast response for breakdown repairs, or regular maintenance included in your product purchase, Hana Health is here to ensure your equipment performs at its best. Let us handle your equipment maintenance, so you can focus on what matters most—delivering exceptional care to your patients.

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FAQs

Hana Health provides comprehensive maintenance and repair services for a wide range of IVF equipment, including micromanipulators, Inverted & Stereo microscopes time lapse incubators, microscopes, laminar flow hoods, Automatic vitrification systems , cryopreservation systems, and more. We specialize in ensuring the optimal performance of critical equipment used in assisted reproductive technologies.

Regular IVF equipment maintenance is crucial for ensuring accurate and reliable results in your clinic. It minimizes downtime, extends equipment lifespan, and prevents costly breakdowns, allowing you to focus on providing exceptional patient care.

Yes, Hana Health exclusively uses genuine, manufacturer-approved parts for all IVF equipment repairs since we are the authorized service partner for leading equipment manufacturers like Olympus, Evident , Genea and so on. This ensures the highest quality and compatibility, maintaining the integrity and performance of your valuable equipment.

An Annual Maintenance Contract (AMC) for IVF equipment provides peace of mind with regularly scheduled preventive maintenance, priority response for breakdowns, and 24/7 support for urgent issues. This ensures your equipment operates at peak performance throughout the year.

Under our Annual Maintenance Contract (AMC) for IVF equipment, preventive maintenance visits are scheduled according to your equipment's specific needs and manufacturer recommendations, ensuring consistent and optimal performance.

Our Annual Maintenance Contract (AMC) for IVF equipment provides comprehensive coverage, including routine inspections, repairs, and optimization. While it covers a broad range of issues, specific details can be discussed to tailor the contract to your clinic's needs.

Hana Health prioritizes rapid response for IVF equipment breakdown repairs. We offer fast, on-demand services, including video support, to minimize downtime and quickly restore your equipment's functionality.

Yes, Hana Health offers one-time service for IVF equipment for those who need immediate repairs or maintenance without an AMC. Our expert technicians will provide prompt and efficient service to resolve your equipment issues.

If your IVF equipment breaks down, immediately contact Hana Health's service team. We offer rapid diagnostics, including video support, and swift repair services to minimize disruption to your clinic's operations.

The preventive maintenance included with your IVF equipment purchase covers scheduled check-ups and optimization during the first year of ownership. This ensures your new equipment performs optimally and helps prevent future breakdowns.

The frequency of preventive maintenance visits included with your IVF equipment purchase will be determined based on the specific equipment and manufacturer recommendations, ensuring consistent performance and longevity.

No, the preventive maintenance included with your IVF equipment purchase is provided at no additional cost during the first year of ownership, offering added value and peace of mind.

Regular calibration and maintenance ensure optical clarity, stable temperature control, and precise micromanipulation, preventing disruptions in IVF workflows. Annual servicing is recommended.

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Looking for cutting-edge IVF solutions? Our experts are here to help. Whether you need advanced technology, expert guidance, or tailored recommendations, we’re just a step away.